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Feedback, even positive feedback, can reduce performance.
Listening is transformational. See a Harvard Business Review paper.
Feedforward, with listening, could substitute feedback.
Honors & Awards
The 1996 Outstanding Paper in Organizational Behavior awarded by the Organizational Behavior Division of the Academy of Management (presented August 1997 in Boston) with Angelo DeNisi.
Scholarly Achievement Award
The first William A. Owens Scholarly Achievement Award for the best publication in field of Industrial and Organizational Psychology during 1996 by the Society for Industrial and Organizational Psychology (presented April 1998 in Dallas) with Angelo DeNisi.
Best Competitive Paper
The 2009 Award for Best Competitive Paper by the Organizational Behavior Division of the Academy of Management with Dina Van-Dijk.
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