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Feedback, even positive feedback, can reduce performance.
Listening is transformational. See a Harvard Business Review paper.
Feedforward, with listening, could substitute feedback.
Webinars
Digital, Tv and Radio
Web, Tv and Radio
Feb/17/2020
In the webinar, Prof. Kluger gave an insider’s view on how conversational patterns reinforce relational roles, and explained the hidden power of listening, a power that can increase both well-being and effectiveness.
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