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Key findings:

Feedback, even positive feedback, can reduce performance.

Listening is transformational. See a Harvard Business Review paper

Feedforward, with listening, could substitute feedback.

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Listening and its enemies | Avi Kluger | TEDxLaçador

May 29, 2015

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His award-winning research into the role of feedback in the workplace piqued his interest in the world of listening. In his journey of discovering listening, Avi underwent a dramatic personal change – realising that being properly listened to gives you the space to become your authentic self.

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About 

About 

Avi Kluger is a professor of Organizational Behavior at School of Business at the Hebrew University.  He was the Director of the Executive MBA program of the School (2010-2014).  In his capacity as a director, he put strong emphasis on helping executives develop soft skills (e.g., negotiation, listening, self-presentation) in addition to developing an integrative view of the business.

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Publication

Key Academic Publications 

Listening:

He who answers before listening – that is his folly and his shame. (Proverbs 18:13)

Counsel in the heart of man is like deep water; but a man of understanding will draw it out.  (Proverbs 20:5)

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Resources

Talks

Kluger, A. N. (2021, August). Exposing the underlying assumptions of listeners, listening researchers, and listening trainers. The 1st Israeli Listening Research Conference, Ono Academic College, Ramat Gan, Israel. http://dx.doi.org/10.23668/psycharchives.5054.

Measures and R Codes 

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Teaching

My current Research Students

Ph.D. students

Michal Lehmann. Listening, Humility, Curiosity, Attachment Style, and Regulatory Focus.

 

Yaara Turjeman. My Sensitivity is your Business:  The Moderating Effect of Sensory-Processing Sensitivity of the Listener on Speaker’s Social Anxiety

 

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Honors & Awards

Outstanding Paper

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Scholarly Achievement Award

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Best Competitive Paper

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Media

Abr/05/2012

ריאיון ב"אפקט הפרפר"

 
Contact Me

Thanks for submitting!

Office:

School of Business Administration

Room 5121

The Hebrew University of Jerusalem

Mt. Scopus

Jerusalem, 9190501 ISRAEL