Listening
Lehmann, M., Kluger, A. N., Cojuharenco, I., & Itzchakov, G. (2026). Cultivating humility in business education: A listening-focused pedagogy for future leaders. Journal of Business Ethics, 204(1), 145–162.
https://doi.org/10.1007/s10551-025-06099-2
Kluger, A. N., Lehmann, M., Aguinis, H., Itzchakov, G., Gordoni, G., Zyberaj, J., & Bakaç, C. (2024). A meta-analytic systematic review and theory of the effects of perceived listening on work outcomes. Journal of Business and Psychology, 39(2), 295–344.
https://doi.org/10.1007/s10869-023-09897-5
Weis-Rappaport, H., & Kluger, A. N. (2024). The effects of listening with “time-sharing” on psychological safety and social anxiety: The moderating role of narcissism and depression. Journal of Social Psychology, 164(2), 218–229.
https://doi.org/10.1080/00224545.2022.2161337
Michelson, T., & Kluger, A. (2023). Can listening hurt you? A meta-analysis of the effects of exposure to trauma on listener’s stress. International Journal of Listening, 37(1), 1–11.
https://doi.org/10.1080/10904018.2021.1927734
Lehmann, M., Pery, S., Kluger, A. N., Hekman, D. R., Owens, B. P., & Malloy, T. E. (2023). Relationship-specific (dyadic) humility: How your humility predicts my psychological safety and performance. Journal of Applied Psychology, 108(5), 809–825.
https://doi.org/10.1037/apl0001059
Kluger, A. N., Borut, L., Lehmann, M., Nir, T., Azoulay, E., Einy, O., & Gordoni, G. (2022). A new measure of the Rogerian schema of the good listener. Sustainability, 14(19), 12893.
https://doi.org/10.3390/su141912893
Kluger, A. N., Malloy, T. E., Pery, S., Itzchakov, G., Castro, D. R., Lipetz, L., Sela, Y., Turjeman‑Levi, Y., Lehmann, M., New, M., & Borut, L. (2021). Dyadic listening in teams: Social relations model. Applied Psychology: An International Review, 70(3), 1045–1099.
https://doi.org/10.1111/apps.12263
Shafran-Tikva, S., Kluger, A. N., & Lerman, Y. (2019). Disruptive behaviors among nurses in Israel – association with listening, wellbeing and feeling as a victim: A cross-sectional study. Israel Journal of Health Policy Research, 8, 76.
https://doi.org/10.1186/s13584-019-0340-6
Lipetz, L., Kluger, A. N., & Bodie, G. D. (2018). Listening is listening is listening: Employees’ perception of listening as a holistic phenomenon. International Journal of Listening, 34, 71–96.
https://doi.org/10.1080/10904018.2018.1497489
Kluger, A. N., & Lehmann, M. (2018). Listening first, feedback later. Management Research: Journal of the Iberoamerican Academy of Management, 16, 343–352. [Invited commentary, reviewed by Editor].
https://doi.org/10.1108/MRJIAM-12-2017-0797
Itzchakov, G., & Kluger, A. N. (2018). The power of listening in helping people change. Harvard Business Review (May 17). [Invited review, reviewed by editors].
Read at HBR
Castro, D. R., Anseel, F., Kluger, A. N., Lloyd, K. J., & Turjeman-Levi, Y. (2018). Mere listening effect on creativity and the mediating role of psychological safety. Psychology of Aesthetics, Creativity, and the Arts, 12, 489–502.
https://doi.org/10.1037/aca0000177
Itzchakov, G., DeMarree, K. G., Kluger, A. N., & Turjeman-Levi, Y. (2018). The listener sets the tone: High-quality listening increases attitude clarity and behavior-intention consequences. Personality and Social Psychology Bulletin, 44(5), 762–778.
https://doi.org/10.1177/0146167217747874
Itzchakov, G., & Kluger, A. N. (2017). Can holding a stick improve listening at work? The effect of Listening Circles on employees’ emotions and cognitions. European Journal of Work and Organizational Psychology, 26(5), 663–676.
https://doi.org/10.1080/1359432X.2017.1351429
Itzchakov, G., Kluger, A. N., & Castro, D. R. (2017). I am aware of my inconsistencies but can tolerate them: The effect of high quality listening on speakers’ attitude ambivalence. Personality and Social Psychology Bulletin, 43(1), 105–120.
https://doi.org/10.1177/0146167216675339
Castro, D. R., Kluger, A. N., & Itzchakov, G. (2016). Does avoidance-attachment style attenuate the benefits of being listened to? European Journal of Social Psychology, 46(6), 762–775.
https://doi.org/10.1002/ejsp.2185
Lloyd, K. J., Boer, D., Kluger, A. N., & Voelpel, S. C. (2014). Building Trust and Feeling Well: Examining Intraindividual and Interpersonal Outcomes and Underlying Mechanisms of Listening. International Journal of Listening, 29(1), 12–29.
https://doi.org/10.1080/10904018.2014.928211
Feedback
Van Dijk, D., & Kluger, A. N. (2011). Task type as a moderator of positive/negative feedback effects on motivation and performance: A regulatory focus perspective. Journal of Organizational Behavior, 32(8), 1084–1105.
https://doi.org/10.1002/job.725
Kluger, A. N., & DeNisi, A. (1996). The Effects of Feedback Interventions on Performance: Historical Review, a Meta-Analysis and a Preliminary Feedback Intervention Theory. Psychological Bulletin, 119, 254–284.
https://doi.org/10.1037/0033-2909.119.2.254
Kluger, A. N., Lewinshon, S., & Aiello, J. (1994). The influence of feedback on mood: Linear effects on pleasantness and curvilinear effects on arousal. Organizational Behavior and Human Decision Processes, 60, 276–299.
https://doi.org/10.1006/obhd.1994.1084
Methods & measurement
Kluger, A. N., Ackerman, R. A., Kenny, D. A., Malloy, T. E., & Eastwick, P. W. (2025). The social-relations model for asymmetric-block-design data: A tutorial with R. Advances in Methods and Practices in Psychological Science, 8(1), 25152459241279522.
https://doi.org/10.1177/25152459241279522
Bloy, L., Resheff, Y., Kluger, A., & Malovicki-Yaffe, N. (2025). Identifying careless survey respondents through machine learning using responses to a gibberish scale. Advances in Methods and Practices in Psychological Science, 8(4).
https://doi.org/10.1177/25152459251378420
Kluger, A. N., & Malloy, T. E. (2019). Question asking as a dyadic behavior. Journal of Personality and Social Psychology, 117, 1127–1138.
https://doi.org/10.1037/pspi0000156Contact me to learn about corrections to this paper.
Kluger, A. N., Siegfried, Z., & Ebstein, R. P. (2002). A meta-analysis of the association between DRD4 polymorphism and novelty seeking. Molecular Psychiatry, 7(7), 712–717.
https://doi.org/10.1038/sj.mp.4001082
Kluger, A. N., & Tikochinsky, J. (2001). The Error of Accepting the “Theoretical” Null Hypothesis: The Rise, Fall, and Resurrection of Commonsense Hypotheses in Psychology. Psychological Bulletin, 127(3), 408–423.
https://doi.org/10.1037/0033-2909.127.3.408
Bamberger, P., Kluger, A. N., & Suchard, R. (1999). Antecedents and Consequences of Union Commitment: A Meta-analysis. Academy of Management Journal, 42, 304–318.
https://doi.org/10.2307/256921
Kluger, A. N., & Rothstein, H. (1993). The influence of selection test type on applicant reactions to employment testing. Journal of Business and Psychology, 8, 3–25.
https://doi.org/10.1007/BF02230391
Other
Turjeman-Levi, Y., & Kluger, A. N. (2022). Sensory-processing sensitivity versus the sensory-processing theory: Convergence and divergence. Frontiers in Psychology, 13.
https://doi.org/10.3389/fpsyg.2022.1010836
Schödl, M. M., Raz, A., & Kluger, A. N. (2018). On the Positive Side of Avoidance Motivation: An Increase in Avoidance Motivation Reduces Procrastination among Students. Applied Psychology: An International Review, 67, 655–685.
https://doi.org/10.1111/apps.12147
Davidson, O. B., Eden, D., Westman, M., Cohen-Charash, Y., Hammer, L. B., Kluger, A. N., Krausz, M., Maslach, C., O’Driscoll, M., Perrewé, P. L., Quick, J. C., Rosenblatt, Z., & Spector, P. E. (2010). Sabbatical Leave: Who Gains and How Much? Journal of Applied Psychology, 95(5), 953–964.
https://doi.org/10.1037/A0020068
Kluger, A. N., Stephan, E., Ganzach, Y., & Hershkovitz, M. (2004). The effect of regulatory focus on the shape of probability-weighting function: Evidence from a cross-modality matching method. Organizational Behavior and Human Decision Processes, 95(1), 20–39.
https://doi.org/10.1016/j.obhdp.2004.05.003
Judge, T. A., Locke, E. A., Durham, C. C., & Kluger, A. N. (1998). Dispositional effects on job and life satisfaction: The role of core evaluations. Journal of Applied Psychology, 83, 17–34.
https://doi.org/10.1037/0021-9010.83.1.17