Professor of organizational behavior · Hebrew University
Avraham N. (Avi) Kluger, Ph.D.
Feedback — even positive feedback — can reduce performance.
Listening is transformational: creates sparks of connection, leading to insights, creativity, and complexity.
Feedforward, with listening, could substitute feedback.
As featured in
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Watch and read
Listening and its enemies
TEDxLaçador · 16 min
The power of listening in helping people change
How high-quality listening changes the speaker — not just the listener.
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School of Business Administration, Room 21512The Hebrew University of Jerusalem, Mt. Scopus
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